Our Return Policy in short
Return Policy

Please contact Yeahman's Vintage And Used Guitars  before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Yeahman's Vintage And Used Guitars and gives information relevant and the reason for complaint.

Return Conditions

You may return an eligible product within 48h of delivery, after prior written consent of Yeahman's Vintage And Used Guitars. No returns will be accepted because of personal preferences (ie. the buyer doesn’t like the way an instrument plays or sounds etc.). But we are human - should an instrument ever not meet your expectations, then let's talk about it, kind words go a long way!

The product must be in the same condition as when delivered. If the product is altered, the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Yeahman's Vintage And Used Guitars requests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed. 

Yeahman's Vintage And Used Guitars will make a refund of eligible returns. Remember that shipping both ways will be paid for by buyer. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case. We will do our best to make you a happy customer.

Effect pedals, amplifiers and tubes are NOT eligibile for returns and always sold as-is! 

Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. yeahman's vintage and used guitars is NOT responsible for any Customs charges made. Any charges incurred, including shipping costs for both ways, are the responsibility of the customer.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us so an insurance claim can be filed. Please note that the Swiss Postal Service has a time window of only 48h to file a claim - Yeahman's Vintage And Used Guitars will not be responsible if the buyer claims any damage outside the 48h time window!

Unclaimed Packages

For packages that are not collected at your post office within 14 days, Yeahman's Vintage And Used Guitars  reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

All enquiries: yeahmansguitars@gmail.com